Shield
The phone that rings steadily, not constantly. One location, one line, priced as the entry plan — real numbers below, read live from the same catalogue checkout uses, never a placeholder.
The plan for ordinary weeks.
A single location is the whole shape of it. That isn't a limitation stated apologetically — it's the plan this size of restaurant should look at first, rather than sizing up a bigger tier "to be safe" before anyone has a real sense of what the phone does in a typical week. Shield fits a restaurant that has never needed call-volume software, has never counted how many times the line rings on a Tuesday, and doesn't need to start now. The starting point here isn't a forecast. It's simply picking up.
The demand itself is steady rather than dramatic — hours-and-menu questions mixed with a regular but unremarkable flow of orders, day after day. A neighborhood counter-service spot, a single pizzeria, a small sit-down room: the common thread isn't cuisine, it's a phone that rings often enough to be worth answering well and rarely enough that nobody has ever sat down and counted it.
Shield is the smallest plan, not a smaller product. The machinery below comes with every plan, unchanged.
The worked month above is the honest answer: an ordinary week's worth of ordinary calls adds up to real minutes fast. This plan exists specifically for volume in that range — not as a shrunken version of something built for more.
No. That's the point of starting here rather than guessing at something bigger. If you'd rather see the arithmetic on your own rough numbers, the estimate takes a calls-per-day guess and prices out every plan against it, with every assumption on the page.
No — this is the entry point. A restaurant whose volume sits far under the worked example still starts here; the allowance simply carries more headroom for that particular account.
Shield covers one location per account. A second address moves the conversation to Core, which covers more than one location under a single account — see its own numbers there.
Everything above describes one restaurant, one line, one account, priced exactly as shown — nothing here is rounded, discounted, or subject to change at checkout. Related: Core, the next plan up · how minutes work, the full definition of what gets counted · the pricing FAQ, for what's settled and what's still open.
Run your numbers with us.
Rates are set. Sign up to see the live rate card and check out yourself, or request access and we'll walk your call volume and your final number together.