Restaurant setup

Make the line useful before you put it in front of customers.

Setup is the work of giving the voice the restaurant information and boundaries it needs. It starts in the workspace, then moves through a controlled restaurant review.

A practical sequence

Four things to prepare.

The goal is a restaurant-specific line, not a generic bot. The team should be able to inspect the source information and test the outcomes before the phone line is used by customers.

01

Create the workspace

Start the restaurant account and bring in the people who will own the information and decisions.

02

Add restaurant facts

Use the menu, hours, policies, and routing information the line needs to answer a real caller.

03

Choose the handoffs

Decide what should reach a person and where the team expects to receive it.

04

Try it before launch

Use the demo and test the restaurant’s common calls before regular customers depend on the line.

What comes first

Begin with the current restaurant, not a future system.

Bring the information customers call about now. Choose the moments a person must decide. Then test the way those choices sound in a conversation.

Explore the demo

Start the workspace when your restaurant is ready.

The signup path opens the restaurant setup experience. Contact us if you are planning the rollout for more than one location.

Start your setup